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Work Post-Covid-19

Insight into Work Post-Covid-19


Rohan Silva - CEO, Second Home

“Remote working has been great for getting us through lockdown—but truly creative work needs the magic of face to face interaction, not endless Zoom calls. Without the serendipity and chemistry of real-world encounters, the world will be a far less creative place."

Nicola Tager - Global head of Careers, Investec

“Recruitment will no longer be locally based. We will be able to hire people from across the world. So the places that you'll look for skill will be totally different."

Susan Lund - Partner of McKinsey & Company and a leader of the McKinsey Global Institute

“There are also some other key skills that humans can do really well – far better than machines – and which will be the source material for jobs for years to come. In particular, social and emotional skill and higher cognitive skills have a lot of future promise. That means an ability to work well with others, to coach, teach, and manage, but also strong problem-solving skills and critical thinking."

Susan Hayter - Senior Industrial Relations Specialist at the International Labour Office

“While the pandemic may represent a tipping point for the digital transformation of the workplace, it has also revealed deep fault lines. It is those in the upper income brackets who are the most likely to choose to work remotely, whereas those in the lowest have no choice; they will have to commute and are more likely to be time-poor as a result.

Looking to the future, as digital and online work becomes the new normal, the demand for skilled workers is likely to rise along with their wages. The contributions of care-workers and other workers (e.g. teachers and staff in grocery stores) will be more highly valued than before. Yet, many low-paid workers whose wages have been stagnating in the face of declining union power and a shifting employment relationship are likely to see their incomes eroded even further as the ranks of the unemployed increase."

Roberta Nelson Shea - Global Technical Compliance Officer – Universal Robots A/S

“The concept of service robots is robots that can be used where almost anyone can be exposed to the hazards. For example, toddlers, babies crawling, kids climbing, adults, or the elderly. The people involved in service robot standardisation need to address that."

Brent Capron - Associate Principal, Interior Design Director at Perkins and Will

“People will still gather for work, but the amount of time you work in proximity with others, and what your work week looks like — I see that to be the biggest cultural shift moving forward."

Liz Truss - British Minister for Women and Equalities

“I really do think that we need culture change towards flexible working. And I think that we shouldn’t miss the opportunity that we’ve seen now, of people being able to work more flexibly, and actually implement that in the workplace. I’m also interested in the idea of how we can change the culture of offices to move away from presenteeism to move towards more flexible working, and to integrate families more in the lives we’ll lead. I think people are more open about the role of family life in the workplace than they were before and I think that’s a positive change."

Raul Parusk - CEO at USS Grupp

“The staffed guarding service is still essential for many industries, but for example, in office buildings and lodging facilities, the guard service can be replaced by a convenient, affordable and reliable virtual service and the personnel only intervenes in case the surveillance system notifies them."

Ben Rogers - President, Platform & Technology Clients at National Research Group

“It's obvious at this stage that remote working will be viewed with entirely new importance post-COVID-19. Investments in platforms and technology will need to be made to maximize efficiency in this new paradigm."

Sarah Doyle - Director of Policy and Research at the Brookfield Institute for Innovation and Entrepreneurship

“Looking ahead to what jobs might exist on the other side of this crisis, how skill demand might be shifting, is more important now than ever to better prepare workers — who are contending with the job loss in the context of the COVID-19 pandemic — for future employment."

Laurel Farrer - CEO and Founder, Distribute Consulting

“We really need to empower our individuals, and I think that's what the future of work is all about: strengthening the human element."

Silvana Lopez - Chief Executive Officer at The Blockchain Challenge

“The ‘workplace’ will no longer be an actual place. It will be our homes, or any location we want it to be, as long as internet connectivity is available. The gig economy will own predominant concepts such as freedom and autonomy, with connectivity as its basis. Instead of just seeing COVID-19 as a pandemic, we should think of it as a catalyst that turned the ‘future’ of work into the ‘now’."

Ronak Johari - Talent Management at BPCL Corporate

“Today amid the fear and uncertainty, inaction is riskier than action. Bold experiments and new ways of working is the new normal. It is also opportune time for the companies to double down on their learning budgets and commit to up-skilling & reskilling their staff. Developing this muscle will strengthen companies for future disruptions."

Phil Oram - Regional Director, Crown Workspace

“Agile working will almost certainly decrease in the near future, but the office space is still required - there’s still a need to get people together in a real way. Blending may prove to be the buzzword in 2021 as the two worlds come together; but the office isn’t about to disappear."


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